Refund & Return Policy
All orders placed by Buyer are subject to acceptance by Seller. All orders must include a complete description of Products being purchased and quantities required. Orders may not be canceled or altered without Seller’s written consent. Seller may in its sole discretion allocate Product among its customers. Seller may designate certain orders as non-cancelable and certain Product as non-returnable (“NCNR”). All orders containing custom terms shall be NCNR. Buyer may pay a $500.00 deposit to secure a Product for future delivery. The price for securing a Product shall be $500.00 per each unit of Product. In the even t that such a product is not shipped within sixty (60) days of full payment, the Buyer may elect to receive a refund of the amount paid in advance as a deposit to secure such Product(s). Any amount required to be paid in advance for purposes of securing future delivery of a unit may, in the Seller’s sole discretion, be waived.
Shipments will be deemed to have been accepted by Buyer upon delivery of the said shipments to Buyer or Buyer’s agent unless rejected in accordance with this paragraph. Buyer shall perform whatever inspection or tests Buyer deems necessary as promptly as possible but in no event later than five (5) calendar days after delivery, after which time Buyer will be deemed to have irrevocably accepted the Products. Any discrepancy in shipment quantity must be reported to Seller within two (2) working days of Buyer’s receipt of the Products. In the event of an over shipment, Buyer shall have the option to return the excess Products to Seller at Seller’s expense or to retain the excess Products (subject to adjustment of the invoice) and shall notify Seller of Buyer’s election within five (5) working days after receipt of the Products, failing which Buyer will be deemed to have elected to retain and pay for the excess Products. Any Product restock returns shall be subject to compliance with Seller’s return merchandise authorization policies and procedures then in effect as well as a restocking charge equivalent to 50% of the value of such Product as specified in Seller’s invoice to Buyer, provided that the restocking charge will not apply to returned excess Products. Returned Products must be in the original packaging and conform to minimum package quantity requirements then in effect. Products not eligible for return shall be returned to Buyer freight collect. For defective returns, please refer to the manufacturer’s limited warranty, which should be provided at such manufacturer’s website. Please contact the manufacturer of each component of the Product for further information on defective returns.
